The Reliable Automatic Sprinkler Co., Inc.
  • 26-Nov-2018 to 25-Jan-2019 (EST)
  • Technical Services
  • Liberty, SC, USA
  • Salary
  • Full Time

Medical, Dental, 401k, Life, AD&D, FSA, Paid Vacation, Holidays, and PTO

Fire Protection Product Support Manager

Technical Services

Liberty, SC

Reliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of a full line of fire sprinkler system components and fabricated piping solutions to the fire sprinkler industry since 1920.  Today, Reliable is in its fourth generation of Fee Family leadership and has many employees who have served more than 25 years, enhancing its family atmosphere and its ability to offer significant stable, long-term career opportunities. 

Are you interested in being part of team who plays a crucial role of the fire protection industry's goal of saving lives and reducing property damage?  We have an opportunity for you!    


The Fire Protection Product Support Manager is responsible for providing industry input to Reliable's corporate operations.

Duties and Responsibilities

  • Develops and maintains product literature
  • Manages graphic design staff
  • Identifies potential new products or modifications to existing products
  • Specifies requirements for new products
  • Answers customer technical questions by phone and email relative to application, operation, installation, and maintenance
  • Provides training and technical support to the Company's sales staff
  • Performs plant tours, product demonstrations, and presentations for customers
  • Provides industry and technical input to Marketing and Product Development Engineering departments

Skills and Competencies

  • Outstanding attention to detail and accuracy
  • Strong written and verbal communication skills
  • Excellent interpersonal and customer service skills
  • Critical thinking and problem solving ability


  • Professional Licensure in Fire Protection Engineering or NICET Certification (Level III or IV) in Water-Based Fire Protection Systems
  • 10+ years of experience in the fire protection industry



We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.


Reliable Automatic Sprinkler., Inc. recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

The Reliable Automatic Sprinkler Co., Inc.
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